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Our Captains, our network, and our surroundings come first. We’ve successfully created a platform wherein you can tip your captain on line, provide back to society, and donate to those in need, even as actively and positively contributing to the entrepreneurial surroundings.AFFORDABLE AND RELIABLE
Pick the automobile kind that you decide upon, choose to pay the way you need in your ride, and advantage from cool partnerships. Our groups are continually there to make certain your trip is flexible, low-priced, and effortlessly suits into your regular existence.MOVING OUR REGION TOWARDS BETTER LIVING
With the quality vehicle fleet, thoroughly educated Captains, accurate pick up and drop off area systems, and top customer service, we’re committed to turning in a seamless and hassle loose experience, and the high-quality transportation choice within the vicinity.
Bassel Al Nahlaoui
MD, UAE & VP, Business Development & Government Relations
Bassel has joined Careem as MD Careem UAE and Vice President Business Development and Government Relations. He seems after 4 areas globally such as strategic advertising and marketing partnerships, strategic fleet partnerships, authorities relations and corporate sales. He brings over ten years of experience in management consulting and funding management as an alum of BCG, Harvard, and Purdue.
Ne of the maximum crucial components of the Careem provider is maintaining our clients secure and relaxed. From the moment you are making a booking, till after you’ve got been dropped off, your protection is our important situation. The statistics below is intended to position you and your loved ones at ease, and preserve you informed approximately a number of the protection and security features taken earlier than, at some point of, and after every trip.
BEFORE YOUR RIDE
All our Captains go through a rigorous screening method to verify their identification and driver’s license. We take a look at their history, crook record and in some cities, we take a look at them for any illegal substances_Our Captains’ automobiles are all physically assessed and the insurance confirmed_Customers and Captains are covered by life and/or harm coverage in-ride_We send you your Captain’s information such as image, call, score, automobile type and plate range before he/she arrives
DURING YOUR RIDE
You can name our 24/7 customer service crew in case you experience any troubles when in-experience. Simply faucet ‘Contact us’ within the app
Each ride tracked in actual time. Share your ride with pals and own family to allow them to know you are at the way, and they can tune your experience at the web.We take measures to geofence and avoid dangerous neighborhoods_We provide child seats in Careem Kids vehicles to hold your little Careemers secure
AFTER YOUR RIDE & OTHER MEASURES
We urge you to fee your experience after it has ended to help us identify protection & protection associated issues for research and comply with up motionOur sizeable ‘mystery client’ program tests motors, using, and documentation
WHAT’S NEW:We are deploying facial recognition technology that verifies the identification of your Captain, in addition to a generation solution that protects your privacy through ‘protecting’ your phone wide variety across our network. Look out for our protection updates.
Meet the Safety crew__Euan Air is Careem’s “Mr. Safety”, answerable for keeping our customers, Captains and associates secure and at ease. He joined the Careem family in February 2017 as Director of Safety & Security, and his assignment is to make Careem the most secure shape of vehicular transport.
“To attain this imaginative and prescient,” Euan notes, “we can leverage era, human beings and procedures to put into effect world elegance, modern, generation-pushed, fee effective and sustainable safety & security gear and measures throughout our footprint”.


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